The Blog Formerly Known As Practical Paralegalism
I spend a good portion of my time interviewing potential clients via telephone. I like it. I’m good at it. I’m a fool for a compelling story, and while not every story I hear is true, most of them are pretty darn compelling.
Sometimes I squelch the desire to laugh during the interview (see “Top 10 Things Not to Do If You Wish to Remain Gainfully Employed“), but I’m very aware that most people would not be calling our law firm if they weren’t experiencing some of the worst events of their lives.
But I rarely cry. Sometimes I think I cried so much in my 20s and 30s that I’m all cried out now. Sometimes I wish I could cry, especially when it might simply be a good release.
Today I almost cried during a client intake. The intake caller warned me there would be tears. I just didn’t think they would be mine. I’m a good interviewer, and usually am able to keep people on track and get the initial information my supervising attorneys need to decide if they can offer a consultation. I can usually calm upset or angry people down. I’ve also heard a lot of sad tales in 25 years of interviewing people.
So I was surprised when I started to tear up during an intake today. And then I was proud to work for a law firm that cares about its clients, practices in highly specialized areas like civil rights, employment, and immigration, and is in a position to at least give this person, whose family unit has been shattered, some answers.
On a lighter note, I loved the bright touches of color Megan’s (Megan Mae Daily) obi belt and buttonflower brought to an otherwise conservative outfit, pretty typical of law office appropriate wear, i.e. modest blouse, pencil skirt, and heels. My Fluevogs are the best investment shoe I ever made, too. I use the light blue as a bright neutral; if someone forced me to throw out all of my work shoes except one pair, this would be the pair I’d keep.
|My fave belt evah.|
|Yes, those are really old power beads. No, I don’t want to give them up 😛|
What’s the hardest part of your job?
P.S. Bonus pic ’cause Megan said she needed a Corgi fix:
|The Corginator (with a li’l Hubs in the background)|