The Blog Formerly Known As Practical Paralegalism
I’m posting this video today, because I know many of you are cat people. Plus, I know many of my readers spend a great deal of their time at work talking to disgruntled callers, including clients, potential clients and opposing parties. (For some reason, people seem to be much more comfortable yelling at the legal staff instead of the actual attorney.)
While I know all of you are too good at your jobs to ever consider giving anything less than excellent customer service, who hasn’t fantasized about doing this in the middle of a difficult telephone conversation?
I like one commenter’s quip, “Leave your message after the meow.”